--- title: Returns Uncovered Research description: Newmine released a new research report on returns providing insights, real retail data and customer stories not found anywhere else. image: https://blog.newmine.com/hubfs/Returns%20Uncovered%20on%20a%20Laptop.png --- [![newmine_logo-2](https://blog.newmine.com/hubfs/Assets%20Sales%20Email%20Signature/newmine_logo-2.png)](https://559896.hs-sites.com/newmine-home-page) - RETURNS REDUCTION - [Solution](https://www.newmine.com/returns-reduction) - [Returns AI](http://www.newmine.com/returns-reduction-technology) - [Returns Strategy](http://www.newmine.com/returns-strategy) - [Sustainability](http://www.newmine.com/sustainable-purpose) - ABOUT - [Company](http://www.newmine.com/about-us) - [Community](http://www.newmine.com/community-impact) - [Partnership](http://www.newmine.com/microsoft) - [Careers](http://www.newmine.com/careers) - [Press Releases & Media](http://www.newmine.com/press) - RESOURCES - [Library](http://www.newmine.com/resources) - [Videos](http://www.newmine.com/videos) - [Blog](https://blog.newmine.com/blog) - [Events](http://www.newmine.com/events) - [CALCULATE SAVINGS](http://www.newmine.com/returns-calculator) [REQUEST A DEMO](HTTPS://www.newmine.com/demo-chief-returns-officer) Research # Returns Uncovered Research New Insights On a Growing Problem. How big does a problem have to get before it’s addressed? [Mark Schwans](https://blog.newmine.com/blog/author/mark-schwans) Apr 27, 2023 --- ### *New Insights On a Growing Problem.* How big does a problem have to get before it’s addressed? Retail executives are facing a growing, costly problem - returns. Yet most public data around returns provides minimal insights into the source of these returns. As such, retailers need to make potentially consequential decisions based on anecdotal information and gut feel. In the industry, there needs to be more guidance, supported by data, that will lead to better business decisions for both the retailer and their customers. Within this report, we've combined public sources and scrubbed different retailers' return data from our platform to share what we have seen and heard. We seek to provide depth to the return discussion and spur conversations that will fix this trillion-dollar problem. [Get the Report](https://blog.newmine.com/returns-uncovered-research) "In this report, we're only scratching the surface of the insights and analysis behind returns, but it provides a solid starting point for deeper discussions and more sustainable retailing." Navjit Bhasin, Founder & CEO, Newmine [Research](https://blog.newmine.com/blog/topic/research) ## Similar posts Press Release ### [Newmine Announces Chief Returns Officer™ a Disruptive AI-Driven Solution to Reduce Customer Returns](https://blog.newmine.com/blog/newmine-announces-chief-returns-officer) Las Vegas, NV (ShopTalk) – March 19, 2018 – Newmine, LLC. announces the launch of their revolutionary cloud-based software to reduce customer return... Newmine Newsroom Mar 19, 2018 Press Release ### [Chief Returns Officer® Reimagines Retail Returns with Microsoft Cloud for Retail](https://blog.newmine.com/blog/microsoft-cloud-for-retail-partnership) Newmine has been named 1 of 30 inaugural launch partners for Microsoft Cloud for Retail. Read the full release on the Newmine blog. Newmine Newsroom Feb 15, 2022 Media ### [Newmine Mentioned in The Robin Report](https://blog.newmine.com/blog/newmine-mentioned-in-the-robin-report) The Robin Report blog quotes Newmine Check out the blog, “Fewer Than Half of Returned Goods Are Resold at Full Price: Here’s Why,” for more... Newmine Newsroom Oct 28, 2019 ### **Perspectives and thought leadership from retail visionaries.** #### Keep informed on retail industry and product returns insights so you can recover revenue and enhance your customer experience. [![Newmine logo white](https://blog.newmine.com/hubfs/Logos/Newmine%20logo%20white.png)](https://blog.newmine.com/newmine-home-page) **Newmine, LLC** **USA** 30 Turnpike Road, Suite 2 Southborough, MA 01772 ### Solutions - [Chief Returns Officer](https://www.newmine.com/returns-reduction) - [KeepScore](http://www.newmine.com/keepscore) - [Returns Strategy](http://www.newmine.com/returns-strategy) ### Company - [About](http://www.newmine.com/about-us) - [Press](http://www.newmine.com/press) - [Privacy Policy](http://www.newmine.com/privacy-policy) ### Resources - [Thought Leadership](http://www.newmine.com/resources) - [Videos](http://www.newmine.com/videos) - [ROI Calculator](http://www.newmine.com/returns-calculator) - [Blog](https://blog.newmine.com/blog) - [Events](http://www.newmine.com/events) © 2023 Newmine. LLC All rights reserved. ![](https://px.ads.linkedin.com/collect/?pid=3989249&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Mark Schwans", "url" : "https://blog.newmine.com/blog/author/mark-schwans" }, "dateModified" : "2023-04-27T03:39:30.723Z", "datePublished" : "2023-04-27T03:39:30.000Z", "headline" : "Returns Uncovered Research", "image" : [ "https://blog.newmine.com/hubfs/Returns%20Uncovered%20on%20a%20Laptop.png" ], "mainEntityOfPage" : { "@id" : "https://blog.newmine.com/blog/returns-uncovered-research", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.newmine.com/hubfs/newmine_logo-2.png" }, "name" : "NEWMINE, LLC." } } ```