--- title: "Q&A: SJ Interviews Newmine Partners" description: It’s time to take accountability for returns. At a time when retailers are dealing with decreased sales, uncertain supply (and demand), and increased onlin image: https://blog.newmine.com/hubfs/Blog%20Banners%20Pt.%202%20(16)-1.png --- [![newmine_logo-2](https://blog.newmine.com/hubfs/Assets%20Sales%20Email%20Signature/newmine_logo-2.png)](https://559896.hs-sites.com/newmine-home-page) - RETURNS REDUCTION - [Solution](https://www.newmine.com/returns-reduction) - [Returns AI](http://www.newmine.com/returns-reduction-technology) - [Returns Strategy](http://www.newmine.com/returns-strategy) - [Sustainability](http://www.newmine.com/sustainable-purpose) - ABOUT - [Company](http://www.newmine.com/about-us) - [Community](http://www.newmine.com/community-impact) - [Partnership](http://www.newmine.com/microsoft) - [Careers](http://www.newmine.com/careers) - [Press Releases & Media](http://www.newmine.com/press) - RESOURCES - [Library](http://www.newmine.com/resources) - [Videos](http://www.newmine.com/videos) - [Blog](https://blog.newmine.com/blog) - [Events](http://www.newmine.com/events) - [CALCULATE SAVINGS](http://www.newmine.com/returns-calculator) [REQUEST A DEMO](HTTPS://www.newmine.com/demo-chief-returns-officer) Media # Q&A: SJ Interviews Newmine Partners It’s time to take accountability for returns. At a time when retailers are dealing with decreased sales, uncertain ... [Newmine Newsroom](https://blog.newmine.com/blog/author/newmine-newsroom) Apr 1, 2020 --- ## It’s time to take accountability for returns. At a time when retailers are dealing with decreased sales, uncertain supply (and demand), and increased online sales, retailers should also expect an onslaught of product returns. The cash that can be saved by reducing returns is more important than ever. Sourcing Journal sat down with Newmine to discuss why retailers need a top-down vision to tackling returns: > We named our software Chief Returns Officer® because there is no position like that in retail today,” said Navjit Bhasin, CEO and founder of Newmine. “Returns touch every department in the enterprise, but there’s rarely an executive in the business responsible for unifying silos under a shared vision of reducing returns and optimizing the returns management process. …Because returns are an enterprise problem that require collaborative effort, moving the organization forward requires ownership from the very top to both direct functional area accountability and incentivize success. > > Sourcing Journal, 2020 ## [Subscribers can read the full article here](https://sourcingjournal.com/topics/technology/retail-chief-returns-officer-newmine-artificial-intelligence-201418/). [Media](https://blog.newmine.com/blog/topic/media) ## Similar posts Returns Reduction ### [4 Steps to Revamp the Returns Mindset](https://blog.newmine.com/blog/4-steps-to-revamp-the-returns-mindset) 73% of returns occur due to reasons you can control! It's time to revamp the returns mindset to start thinking about them as something you can... Elizabeth Vincent Mar 23, 2022 Omnichannel ### [It's Returns Season for Retailers: Are You Prepared?](https://blog.newmine.com/blog/is-your-brand-ready-for-returns-season) Like Christmas Creep, Returns Creep starts earlier each year. With the right strategy, retailers can turn the season into their most insight-rich... Jenny Gorlin Oct 12, 2022 Press Release ### [Newmine and RVCF Publish Study On the Challenges of Customer Returns](https://blog.newmine.com/blog/newmine-and-rvcf-publish-study-on-the-challenges-of-customer-returns) About the Study For years, retailers and merchandise suppliers have considered returns a cost of doing business. If “fast and easy” returns are a... Newmine Newsroom May 16, 2019 ### Perspectives and thought leadership from retail visionaries.  Keep informed on retail industry and product returns insights so you can recover revenue and enhance your customer experience. 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LLC All rights reserved. ![](https://px.ads.linkedin.com/collect/?pid=3989249&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Newmine Newsroom", "url" : "https://blog.newmine.com/blog/author/newmine-newsroom" }, "dateModified" : "2022-12-22T22:35:36.718Z", "datePublished" : "2020-04-01T13:14:34.000Z", "headline" : "Q&A: SJ Interviews Newmine Partners", "image" : [ "https://blog.newmine.com/hubfs/Blog%20Banners%20Pt.%202%20(16)-1.png" ], "mainEntityOfPage" : { "@id" : "https://blog.newmine.com/blog/qa-sj-interviews-newmine-partners", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.newmine.com/hubfs/newmine_logo-2.png" }, "name" : "NEWMINE, LLC." } } ```