--- title: Newmine Expands Globally to Help Retailers Reduce Returns description: Boston, MA – Newmine, the developers of Chief Returns Officer®, the first AI-driven returns reduction platform for retailers, announced today their expansi image: https://blog.newmine.com/hubfs/Blog%20Banners%20for%20Hubspot%20(3)-2.png --- [![newmine_logo-2](https://blog.newmine.com/hubfs/Assets%20Sales%20Email%20Signature/newmine_logo-2.png)](https://559896.hs-sites.com/newmine-home-page) - RETURNS REDUCTION - [Solution](https://www.newmine.com/returns-reduction) - [Returns AI](http://www.newmine.com/returns-reduction-technology) - [Returns Strategy](http://www.newmine.com/returns-strategy) - [Sustainability](http://www.newmine.com/sustainable-purpose) - ABOUT - [Company](http://www.newmine.com/about-us) - [Community](http://www.newmine.com/community-impact) - [Partnership](http://www.newmine.com/microsoft) - [Careers](http://www.newmine.com/careers) - [Press Releases & Media](http://www.newmine.com/press) - RESOURCES - [Library](http://www.newmine.com/resources) - [Videos](http://www.newmine.com/videos) - [Blog](https://blog.newmine.com/blog) - [Events](http://www.newmine.com/events) - [CALCULATE SAVINGS](http://www.newmine.com/returns-calculator) [REQUEST A DEMO](HTTPS://www.newmine.com/demo-chief-returns-officer) Press Release # Newmine Expands Globally to Help Retailers Reduce Returns [Newmine Newsroom](https://blog.newmine.com/blog/author/newmine-newsroom) Nov 1, 2019 --- ## Newmine Expands Globally to Help Retailers Reduce Returns **Boston, MA – November 1, 2019** – Newmine, the developers of Chief Returns Officer®, the first and only AI-driven returns reduction platform for retailers, announced today their expansion of operations in Europe to meet growing demands for returns reduction. The expansion will be led by newly appointed Head of European Sales, Neil Davis. Returns pose significant challenges to retailers globally, as analysts predict they will cost the industry $550 Billion by 2020. This cost encompasses lost sales margins and increased operating cost. Retailers in Europe have unique challenges when it comes to returns, with each market coping with different regulations and customer return behavior. According to Bloomberg, German shoppers return the most frequently among all European shoppers, followed by shoppers in the UK, Netherlands, and France. “The financial and organizational challenges created by escalating customer returns are a global problem. We are excited to bring our laser focus on returns reduction to European retailers and brand owners. Under the leadership of industry veteran Neil Davis, we look forward to bringing the returns reduction revolution to Europe” said Mark Lightbody, Partner. According to Neil Davis, “Newmine offers retailers a unique platform that drives reductions in both the volume and cost of returns.  We are well-positioned for growth internationally, and I am excited to lead the effort to bring Chief Returns Officer® to retailers across Europe.” Newmine created Chief Returns Officer as a platform to support improvement in retailers’ bottom lines. This is achieved through revenue retention, margin improvement, reduced operating costs, and improved inventory management. Receive up-to-date product, customer, and partner news directly from Newmine on [LinkedIn](https://www.linkedin.com/company/newmine/). [Press Release](https://blog.newmine.com/blog/topic/press-release) ## Similar posts Media ### [Retail TouchPoints Interviews Newmine on Last-Minute Holiday Returns Tips](https://blog.newmine.com/blog/newmine-interviewed-by-retail-touchpoints) Last-Minute Holiday Returns Reduction Tips On the heels of National Returns Day, Newmine was interviewed by Retail TouchPoints to identify 4... Newmine Newsroom Jan 2, 2020 Media ### [Retail TouchPoints: Viscata is Achieving Social and Business Goals by Reducing Returns](https://blog.newmine.com/blog/retail-touchpoints-viscata-is-achieving-social-and-business-goals-by-reducing-returns) The most sustainable way to process returns is not to process them at all. Hear Viscata's perspective on returns reduction and how Newmine helped... Newmine Newsroom Jan 19, 2022 Media ### [Many Happy Returns | Supply Chain Management Review](https://blog.newmine.com/blog/many-happy-returns-supply-chain-management-review) Supply Chain Management Review March/April 2022 issue covers the returns challenge in Many Happy Returns, featuring Newmine's Navjit Bhasin. Newmine Newsroom Mar 7, 2022 ### Perspectives and thought leadership from retail visionaries.  Keep informed on retail industry and product returns insights so you can recover revenue and enhance your customer experience. 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