--- title: Many Happy Returns | Supply Chain Management Review description: Supply Chain Management Review March/April 2022 issue covers the returns challenge in Many Happy Returns, featuring Newmine's Navjit Bhasin. image: https://blog.newmine.com/hubfs/Screen%20Shot%202022-03-07%20at%204.45.51%20PM.png --- [![newmine_logo-2](https://blog.newmine.com/hubfs/Assets%20Sales%20Email%20Signature/newmine_logo-2.png)](https://559896.hs-sites.com/newmine-home-page) - RETURNS REDUCTION - [Solution](https://www.newmine.com/returns-reduction) - [Returns AI](http://www.newmine.com/returns-reduction-technology) - [Returns Strategy](http://www.newmine.com/returns-strategy) - [Sustainability](http://www.newmine.com/sustainable-purpose) - ABOUT - [Company](http://www.newmine.com/about-us) - [Community](http://www.newmine.com/community-impact) - [Partnership](http://www.newmine.com/microsoft) - [Careers](http://www.newmine.com/careers) - [Press Releases & Media](http://www.newmine.com/press) - RESOURCES - [Library](http://www.newmine.com/resources) - [Videos](http://www.newmine.com/videos) - [Blog](https://blog.newmine.com/blog) - [Events](http://www.newmine.com/events) - [CALCULATE SAVINGS](http://www.newmine.com/returns-calculator) [REQUEST A DEMO](HTTPS://www.newmine.com/demo-chief-returns-officer) Media # Many Happy Returns | Supply Chain Management Review This page has been adapted from the March/April 2022 issue of Supply Chain Management Review. [Newmine Newsroom](https://blog.newmine.com/blog/author/newmine-newsroom) Mar 7, 2022 --- *This page has been adapted from the March/April 2022 issue of Supply Chain Management Review.* Returns are a proverbial mess for all but the most accomplished retailers. Going forward, part of a company’s reputation and success will be a reflection of the sophistication and responsiveness of their returns strategy and processes... As head of RLA, \[Tony\] Sciarrotta advocates programs that reduce returns rates. Many of them address discrepancies between the 2-D and 3-D worlds of e-commerce. Additionally, there are companies such as Newmine that advocate a proactive, preventative approach to returns through deep data analytics. The company’s approach is to use returns-relevant data to prescribe corrective actions for retailers so they can remediate issues that lead to returns in the first place. Navjit Bhasin, founder and CEO of Newmine, offers five key benefits of reducing returns to start. 1. Every $1 million return reduction adds $500,000 to the bottom line 2. Improved margins due to fewer markdowns 3. Cost savings in labor, shipping, and DC space 4. Increased brand loyalty as a direct result of better buying experience 5. Enhanced environmental sustainability By the way, those five also generally apply to improved returns management. That is certainly something worth considering. ## [Read the Full Article on SCMR.com](https://www.scmr.com/article/many_happy_returns) [Media](https://blog.newmine.com/blog/topic/media) ## Similar posts Press Release ### [PacSun Eddie Bauer CEO, Mike Relich Further Enhances Newmine Advisory Board](https://blog.newmine.com/blog/pacsun-eddie-bauer-ceo-mike-relich-further-enhances-newmine-advisory-board) BOSTON, MA – December 8, 2020– Newmine, a leader in product returns reduction technology and developers of Chief Returns Officer® announced today... Newmine Newsroom Dec 8, 2020 Press Release ### [Coldwater Creek & Soft Surroundings Select Newmine's Chief Returns Officer®](https://blog.newmine.com/blog/coldwater-creek-soft-surroundings-select-newmine-chief-returns-officer) Coldwater Creek and Soft Surroundings, specialty lifestyle brands, have selected Newmine for its Chief Returns Officer platform to address product... Newmine Newsroom Dec 5, 2023 Press Release ### [Newmine Announces Barcelona-Based Viscata As New Customer](https://blog.newmine.com/blog/newmine-announces-barcelona-based-viscata-as-new-customer) Viscata has selected Newmine's AI-powered SaaS solution, Chief Returns Officer, to reduce product returns and enhance sustainable product development. Newmine Newsroom Jul 13, 2021 ### **Perspectives and thought leadership from retail visionaries.** #### Keep informed on retail industry and product returns insights so you can recover revenue and enhance your customer experience. 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