--- title: "Eye on Retail: Tech predictions for 2023" description: Retail technology experts predict what might be ahead for the year 2023. image: https://blog.newmine.com/hubfs/Circuit%20Board.png --- [![newmine_logo-2](https://blog.newmine.com/hubfs/Assets%20Sales%20Email%20Signature/newmine_logo-2.png)](https://559896.hs-sites.com/newmine-home-page) - RETURNS REDUCTION - [Solution](https://www.newmine.com/returns-reduction) - [Returns AI](http://www.newmine.com/returns-reduction-technology) - [Returns Strategy](http://www.newmine.com/returns-strategy) - [Sustainability](http://www.newmine.com/sustainable-purpose) - ABOUT - [Company](http://www.newmine.com/about-us) - [Community](http://www.newmine.com/community-impact) - [Partnership](http://www.newmine.com/microsoft) - [Careers](http://www.newmine.com/careers) - [Press Releases & Media](http://www.newmine.com/press) - RESOURCES - [Library](http://www.newmine.com/resources) - [Videos](http://www.newmine.com/videos) - [Blog](https://blog.newmine.com/blog) - [Events](http://www.newmine.com/events) - [CALCULATE SAVINGS](http://www.newmine.com/returns-calculator) [REQUEST A DEMO](HTTPS://www.newmine.com/demo-chief-returns-officer) Media # Eye on Retail: Tech predictions for 2023 As 2023 begins, HBSDealer shares retail predictions from 2023 and beyond from several retail technology companies, ... [Newmine Newsroom](https://blog.newmine.com/blog/author/newmine-newsroom) Jan 10, 2023 --- As 2023 begins, HBSDealer shares retail predictions from 2023 and beyond from several retail technology companies, including Navjit Bhasin's.  > ![HBSDealer_main](https://blog.newmine.com/hs-fs/hubfs/HBSDealer_main.png?width=320&height=60&name=HBSDealer_main.png) > > HBSDealer, Jan. 5, 2022 > > Experts from several retail technology companies gazed into their crystal balls to provide a view of what the industry will experience in 2023 and beyond. > > ## **Navjit Bhasin, founder and CEO of Newmine:** > > **• Consumer value matters — **Consumers will spend, albeit more cautiously, next year. While inflation may subdue over time, that will only occur with more rate increases from central banks, forcing customers to hold off on larger purchases and shop more for value. > > **• Bottom line focus— **Having navigated the pandemic, inflation, the war in Ukraine, labor shortages and inventory excess, retailers will now focus on their processes to drive greater efficiency and shore up their bottom line. This will take the form of new technology deployment as well as a re-examination of resource allocation. > > **• Product returns gain center stage — **Retailers will address their return problem more comprehensively. While some will add return fees, shoppers expect a certain level of service and will abandon retailers that charge for returns rather than risk paying for them. > > Other retailers will take steps to identify and correct their upstream processes that cause shoppers to return items, thereby lowering the amount of returns and improving the customer experience. > >  ..... ## [Read the Full Story](https://www.hbsdealer.com/eye-retail-tech-predictions-2023) [Media](https://blog.newmine.com/blog/topic/media) ## Similar posts Retail ### [The Lead Announces The Leading 100 List of 2024](https://blog.newmine.com/blog/the-lead-announces-the-leading-100-list-of-2024) The Leading 100 List recognizes high-impact technology startups that are transforming the direct-to-consumer business model and driving value for... Newmine Newsroom May 15, 2024 Media ### [WWD: The Four Personas of Serial Returners](https://blog.newmine.com/blog/wwd-the-four-personas-of-serial-returners) Retailers are starting to ban customers who they deem return excessively–Newmine thinks there’s a better way. WWD published our Think Tank on how to... Newmine Newsroom Oct 4, 2019 Media ### [Tech Predictions for 2023](https://blog.newmine.com/blog/tech-predictions-for-2023) Retail experts weigh in on what the industry can expect in 2023 and beyond. Newmine Newsroom Jan 10, 2023 ### **Perspectives and thought leadership from retail visionaries.** #### Keep informed on retail industry and product returns insights so you can recover revenue and enhance your customer experience. [![Newmine logo white](https://blog.newmine.com/hubfs/Logos/Newmine%20logo%20white.png)](https://blog.newmine.com/newmine-home-page) **Newmine, LLC** **USA** 30 Turnpike Road, Suite 2 Southborough, MA 01772 ### Solutions - [Chief Returns Officer](https://www.newmine.com/returns-reduction) - [KeepScore](http://www.newmine.com/keepscore) - [Returns Strategy](http://www.newmine.com/returns-strategy) ### Company - [About](http://www.newmine.com/about-us) - [Press](http://www.newmine.com/press) - [Privacy Policy](http://www.newmine.com/privacy-policy) ### Resources - [Thought Leadership](http://www.newmine.com/resources) - [Videos](http://www.newmine.com/videos) - [ROI Calculator](http://www.newmine.com/returns-calculator) - [Blog](https://blog.newmine.com/blog) - [Events](http://www.newmine.com/events) © 2023 Newmine. LLC All rights reserved. ![](https://px.ads.linkedin.com/collect/?pid=3989249&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Newmine Newsroom", "url" : "https://blog.newmine.com/blog/author/newmine-newsroom" }, "dateModified" : "2023-01-10T17:53:55.822Z", "datePublished" : "2023-01-10T17:53:55.000Z", "headline" : "Eye on Retail: Tech predictions for 2023", "image" : [ "https://blog.newmine.com/hubfs/Circuit%20Board.png" ], "mainEntityOfPage" : { "@id" : "https://blog.newmine.com/blog/eye-on-retail-tech-predictions-for-2023", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.newmine.com/hubfs/newmine_logo-2.png" }, "name" : "NEWMINE, LLC." } } ```