--- title: Newmine Blog | Navjit Bhasin description: Navjit Bhasin is the Founder/CEO of Newmine. He is a visionary expert in strategy, technology, operations, and change management. As a veteran entrepreneur and an active angel investor, he has worked in hands-on roles for 100s of retailers and consumer brands. Navjit has nearly 20 years’ experience in technology and business integration focused on omnichannel retailers and consumer brands. --- [![newmine_logo-2](https://blog.newmine.com/hubfs/Assets%20Sales%20Email%20Signature/newmine_logo-2.png)](https://559896.hs-sites.com/newmine-home-page) - RETURNS REDUCTION - [Solution](https://www.newmine.com/returns-reduction) - [Returns AI](http://www.newmine.com/returns-reduction-technology) - [Returns Strategy](http://www.newmine.com/returns-strategy) - [Sustainability](http://www.newmine.com/sustainable-purpose) - ABOUT - [Company](http://www.newmine.com/about-us) - [Community](http://www.newmine.com/community-impact) - [Partnership](http://www.newmine.com/microsoft) - [Careers](http://www.newmine.com/careers) - [Press Releases & Media](http://www.newmine.com/press) - RESOURCES - [Library](http://www.newmine.com/resources) - [Videos](http://www.newmine.com/videos) - [Blog](https://blog.newmine.com/blog) - [Events](http://www.newmine.com/events) - [CALCULATE SAVINGS](http://www.newmine.com/returns-calculator) [REQUEST A DEMO](HTTPS://www.newmine.com/demo-chief-returns-officer) AUTHOR # Navjit Bhasin Navjit Bhasin is the Founder/CEO of Newmine. He is a visionary expert in strategy, technology, operations, and change management. As a veteran entrepreneur and an active angel investor, he has worked in hands-on roles for 100s of retailers and consumer brands. Navjit has nearly 20 years’ experience in technology and business integration focused on omnichannel retailers and consumer brands. [Follow me on LinkedIn](https://www.linkedin.com/in/navjit/) ## Stories by Navjit --- Returns Reduction ### [Growing EBITDA Beyond 2021: A Message to PE Investors](https://blog.newmine.com/blog/growing-ebitda-beyond-2021-a-message-to-pe-investors) For PE firms operating in the Retail industry, the product returns tsunami that is engulfing most retailers is the fastest growing drag on the bottom... Navjit Bhasin Sep 23, 2021 Returns Reduction ### [Serial Returners: What you need to know](https://blog.newmine.com/blog/understanding-serial-returners) Are you a retailer with serial returners? Read on to find out more about who serial returners are and why they return products so frequently. Navjit Bhasin May 11, 2021 Omnichannel ### [Nailing Omnichannel in the Pandemic Age: BOSS and BOPIS](https://blog.newmine.com/blog/nailing-omnichannel-in-the-pandemic-age-boss-and-bopis) For years, retail visionaries have been calling for legacy retailers to prioritize digital transformation and technical disruption in their business,... Navjit Bhasin Sep 1, 2020 Returns Reduction ### [Why Aren’t Retailers Able to Reduce Returns?](https://blog.newmine.com/blog/why-arent-retailers-able-to-reduce-returns) As we approach Q4 of 2020, we decided to do a Newmine Rewind series and republish some of our most visionary content. We’re calling it “Product... Navjit Bhasin Aug 5, 2020 Omnichannel ### [Why Anomaly Detection is a Strategic Enhancement For Retailers](https://blog.newmine.com/blog/anomaly-detection-a-strategic-enhancement-for-retailers) Let’s say you mistakenly change the price of a pair of jean shorts for a sale from $50.00 to $5.00. Many sales will go through, and at first, it may... Navjit Bhasin Oct 1, 2019 Media ### [The Missing Executive in the C-Suite](https://blog.newmine.com/blog/the-missing-executive-in-the-c-suite-in-apparel-mag) We surveyed retailers and found one of the primary obstacles they face when trying to reduce customer returns is the lack of executive ownership of... Navjit Bhasin Jul 31, 2019 Returns Reduction ### [Demystifying Artificial Intelligence](https://blog.newmine.com/blog/demystifying-artificial-intelligence) Short Circuit (1986) is a Sci-Fi comedy about a robot, Johnny-Five, that gets struck by lightning causing it to become sentient and allowing it to... Navjit Bhasin Feb 5, 2019 Returns Reduction ### [Reducing Outbound Shipping Costs: The ROI Revolution](https://blog.newmine.com/blog/reducing-outbound-shipping-costs-roi-revolution) The Shipping Dilemma – Outbound Shipping Costs are Killing your Bottom Line It seems strange to think about the upcoming 2018 holiday season when... Navjit Bhasin May 15, 2018 Returns Reduction ### [Funding Growth: Mining For Gold Behind Your Buy Button – Part III](https://blog.newmine.com/blog/funding-growth-mining-for-gold-behind-your-buy-button-part-iii) This is the third in a three-part series on Funding Growth: Mining for Gold Behind Your Buy Button. A quick recap on Part I and II: the Newmine team... Navjit Bhasin Mar 30, 2018 Returns Reduction ### [Funding Growth: Mining For Gold Behind Your Buy Button – Part I](https://blog.newmine.com/blog/shrinking-your-returns) You must invest to stay competitive and grow. But how do you find funding? Especially when facing competing priorities and rapid response... Navjit Bhasin Mar 28, 2018 Returns Reduction ### [Newmine’s Chief Returns Officer Highlighted by Coresight Research](https://blog.newmine.com/blog/newmines-chief-returns-officer-highlighted-by-core-research) Deborah Weinswig of Coresight Research called out Newmine’s Chief Returns Officer as a returns solution to watch at Shoptalk 2018. See below for the... Navjit Bhasin Mar 24, 2018 Omnichannel ### [Omnichannel Fulfillment: Lynchpin in Retail](https://blog.newmine.com/blog/omni-channel-fulfillment-lynchpin-in-retail) Introduction As Supply chains are reeling under increasing pressure from competition, omnichannel consumer expectations and the likes of Amazon... Navjit Bhasin Nov 6, 2017 Blog ### [What the Carrier will NOT tell the Retailer!](https://blog.newmine.com/blog/what-the-carrier-wont-tell-the-retailer) This day and age, as every part of the supply chain tries to squeeze out cost savings, with the turn of 2013 into 2014, logistics in general and... Navjit Bhasin Apr 7, 2014 ### **Perspectives and thought leadership from retail visionaries.** #### Keep informed on retail industry and product returns insights so you can recover revenue and enhance your customer experience. [![Newmine logo white](https://blog.newmine.com/hubfs/Logos/Newmine%20logo%20white.png)](https://blog.newmine.com/newmine-home-page) **Newmine, LLC** **USA** 30 Turnpike Road, Suite 2 Southborough, MA 01772 ### Solutions - [Chief Returns Officer](https://www.newmine.com/returns-reduction) - [KeepScore](http://www.newmine.com/keepscore) - [Returns Strategy](http://www.newmine.com/returns-strategy) ### Company - [About](http://www.newmine.com/about-us) - [Press](http://www.newmine.com/press) - [Privacy Policy](http://www.newmine.com/privacy-policy) ### Resources - [Thought Leadership](http://www.newmine.com/resources) - [Videos](http://www.newmine.com/videos) - [ROI Calculator](http://www.newmine.com/returns-calculator) - [Blog](https://blog.newmine.com/blog) - [Events](http://www.newmine.com/events) © 2023 Newmine. LLC All rights reserved. ![](https://px.ads.linkedin.com/collect/?pid=3989249&fmt=gif)